Question 1

What is Loop56?

Accepted Answer

Loop56 is an all-in-one business management platform that combines POS, inventory management, business banking, and WhatsApp orders in one dashboard. It's built specifically for Nigerian businesses including shops, restaurants, supermarkets, pharmacies, and bars.

Question 2

How much does Loop56 cost?

Accepted Answer

Loop56 offers a free plan to get started. Paid plans start at ₦19,999/month for Starter, ₦49,000/month for Professional, and custom pricing for Enterprise. All plans include a 14-day free trial of premium features.

Question 3

Does Loop56 work offline?

Accepted Answer

Yes! Loop56 works offline. You can continue making sales even without internet connection. All data syncs automatically when you're back online.

Question 4

Which Nigerian banks does Loop56 support?

Accepted Answer

Loop56 includes a dedicated business bank account and integrates with all major Nigerian banks including GTBank, Access Bank, Zenith Bank, First Bank, UBA, Fidelity Bank, and more for seamless payment processing and transfers.

Question 5

Can customers order via WhatsApp?

Accepted Answer

Yes! Loop56 includes full WhatsApp integration. Customers can view your menu, place orders, and make payments directly through WhatsApp. Our AI assistant can automatically respond to common questions and process orders 24/7.

Question 6

How long does it take to set up Loop56?

Accepted Answer

Most businesses can set up Loop56 and start selling within 5 minutes. Simply sign up, add your products, and you're ready to go. No technical knowledge required. Our support team is available 24/7 to help.

Question 7

Can I use Loop56 on my phone?

Accepted Answer

Yes! Loop56 works on any device - smartphones, tablets, laptops, and desktops. We also have dedicated iOS and Android apps for the best mobile experience.

Question 8

Does Loop56 support multiple locations?

Accepted Answer

Yes! Our Professional and Enterprise plans support unlimited locations. You can manage all your branches from one dashboard with real-time inventory syncing and consolidated reports.

Question 9

What is the AI Sales Assistant?

Accepted Answer

Loop56's AI Sales Assistant automatically handles customer inquiries, recommends products from your catalog with pricing and images, processes orders, and sends payment links across Instagram DMs, WhatsApp, and Facebook Messenger. It works 24/7 and speaks English, Pidgin, Yoruba, Igbo, and Hausa.

Question 10

Which social media platforms does Loop56's AI support?

Accepted Answer

Loop56's AI Sales Agent works on Instagram DMs, WhatsApp, and Facebook Messenger. It unifies all platforms into one inbox so you never miss a sales opportunity. The AI can recommend products, process orders, and send payment links — all within the chat.